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Why the Net Promoter Score will help you attract and retain members

Why the Net Promoter Score will help you attract and retain members

🕔15:18, 17.Jun 2015

Is it any wonder that there is a membership crisis in the golf industry when less than 50 percent of clubs conduct an exit survey when a member leaves?

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Here’s the top 3 things I learnt while editing Golf Club Management in May

Here’s the top 3 things I learnt while editing Golf Club Management in May

🕔11:36, 28.May 2015

From helping your greenkeepers by drinking beer to using an 82-year-old man to showcase why golf club membership is something positively unique, May was a fantastic month for the industry.

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Why West Essex GC has been using a contractor for its golf course maintenance since 2010

Why West Essex GC has been using a contractor for its golf course maintenance since 2010 Updated

🕔03:52, 14.May 2015

West Essex GC has been using a contractor for its golf course maintenance since 2010. What are the differences or advantages to this approach?

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Could you help scientists report an invasive tree disease on your golf course?

Could you help scientists report an invasive tree disease on your golf course?

🕔14:31, 6.May 2015

The Open Air Laboratories (OPAL) network, a UK-wide citizen science initiative, is tracking the invasive species and some tree pest diseases affecting golf courses.

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Here’s the top 3 things I learnt in April

Here’s the top 3 things I learnt in April

🕔10:27, 29.Apr 2015

From a worrying trend to replace golf courses with housing developments to the industry being happy to say that Peter Alliss is talking nonsense, Alistair Dunsmuir reviews April in golf club management.

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Is your in-house monthly direct debit subscription scheme now exempt from the Consumer Credit Act?

Is your in-house monthly direct debit subscription scheme now exempt from the Consumer Credit Act?

🕔14:35, 24.Apr 2015

Does the recent Financial Conduct Authority (FCA) change allowing some 0% instalment schemes to be unregulated mean your in-house monthly scheme is exempt from the Consumer Credit Act?

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The top 3 things I learnt about golf club management in March

The top 3 things I learnt about golf club management in March

🕔11:15, 2.Apr 2015

From the drought in California to HSBC saying ‘golf is at a crossroads’, March was no ordinary month for the industry

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Vote for your golf club ‘Manager of the Year’

Vote for your golf club ‘Manager of the Year’

🕔01:55, 2.Mar 2015

The GCMA Manager of the Year competition has been launched, with new categories, new sponsors and new prizes for outstanding managers of golf clubs.

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Here’s the top three things I learnt about the industry in February

Here’s the top three things I learnt about the industry in February

🕔13:52, 1.Mar 2015

3. Participation in golf might have finally stopped dropping. It’s been a dreadful few years for the industry, with many clubs losing vital revenue due to a drop in both the number of people being members and the numbers playing

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Here’s the top three things I learnt about golf club management during January

Here’s the top three things I learnt about golf club management during January

🕔11:47, 3.Feb 2015

Homophobia is now an issue that some golf clubs are prepared to aggressively tackle. Regardless of whether you think the punishment of a year’s ban from two golf courses was too draconian or not, William Webster’s chastisement for a moderately

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